RETURN AND REFUND POLICY
Return Conditions:
-
- Items should be unused, unwashed, and in the original condition with tags and packaging.
-
- Return Time:
-
- You can return items within 10 days of purchase.
-
- Refund Process:
-
- After we receive and check your returned item, we’ll notify you about your refund.
-
- Approved refunds will go back to your original payment method within 7-10 business days.
-
- Non-Returnable Items:
-
- Sale items, gift cards, and customized products cannot be returned.
-
- Damaged Items:
-
- If you get a damaged or defective item, contact us right away at support@vlooke.in with your order number and photos. We’ll replace it or give you a full refund.
-
- Return Shipping:
-
- You’re responsible for return shipping costs unless the item was damaged or defective.
-
- For items over ₹500, use a trackable service or buy shipping insurance.
-
- Exchanges:
-
- Exchanges are only for the same item in a different size or color. Email us at support@vlooke.in to start an exchange.
Here’s the corrected VLOOKE Cancellation Policy with the proper spelling of “canceled”:
—
VLOOKE Cancellation Policy
At VLOOKE, we strive to provide a smooth shopping experience. Please review our cancellation policy below:
1. Cancellation Before Shipping:
You can cancel your order within 24 hours of placing it for a full refund.
To cancel your order, please contact us at [insert contact email] with your order number.
2. Cancellation After Shipping:
Once your order has been shipped, it cannot be canceled.
If you wish to cancel after your order has been shipped, you will be responsible for the shipping charges incurred for the return of the product.
3. Return Process:
If your order has already been shipped and you no longer wish to keep the item, you may initiate a return following our Return Policy.
You will be responsible for the return shipping costs, and the item must be returned in original, unused condition.
Once we receive the returned item, a refund will be processed, excluding the original shipping fees and any additional return shipping costs.
4. Customized Items:
Cancellations are not accepted for customized or personalized items once production has started. Please review your custom order carefully before confirming your purchase.
5. Refund Processing:
Refunds for eligible cancellations will be processed to the original payment method. Please allow 3-5 business days for the refund to appear in your account.
-
- Customer Support:
-
- For questions or help, email us at support@vlooke.in or chat us on WhatsApp +91 9310547981.